Integrating guanxi into technology acceptance: an empirical investigation of WeChat

Social influence is an important research topic in the technology acceptance literature, in particular for social media. Prior empirical studies have for the most part employed social influence theory to investigate user intentions to continue with social media, while culture driven theories have been neglected. Rather than using social influence theory, we introduced guanxi theory to explore how guanxi social mechanisms (or processes) influence Chinese users’ continuance intentions in WeChat. Specifically, we developed a model that examines the role of guanxi as manifested by renqing, mianzi and ganqing in perceived usefulness, perceived enjoyment and continuance intention in WeChat. A survey research method was adopted to test the proposed hypotheses. This study found that ganqing has a positive impact on perceived usefulness and continuance intention. Mianzi exerts a negative effect on continuance intention but exhibits a positive effect on perceived usefulness. Renqing was found to have no significant impact on perceived usefulness and continuance intention. Our study advances the Technology Acceptance Model (TAM) by introducing guanxi-based constructs in a Chinese mobile social-messaging application context. Our study also offers alternative insights on guanxi-based social influence processes in the Chinese technology acceptance literature

Development of research continuous usage intention of e-commerce. A systematic review of literature from 2009 to 2015

This paper systematically reviews the literature on the continuous usage intentions from 2009 to 2015. From the review of literature on continuance usage intentions, some models have been put forward to explain the continuity of the e-Commerce. However, each model is extensively different from one another. Over the years, a considerable development in the literature of Continuous intentions. However, there is still a necessity to present a more comprehensive and integrative model for the continuance usage intention of e-commerce users than the models in existence at the moment. The Expectation Confirmation Model (ECM) has been widely accepted in general. In addition, many researchers stated that ECM model can be employed to look into e-commerce better than other existing models and theories

Assessment of imbalance among environmental and economic performance within Malaysian manufacturing industry: a sustainable approach

Sustainability has emerged as a key area of concern especially for manufacturing industry to address major environmental issues. Carbon dioxide emission has increased rapidly over the past few decades resulting in harmful outcomes such as global warming, climate change, water and air pollution and degrading environmental performance. The objective of this study is to assess a descriptive study evaluate the imbalance between economic and environmental performance of Malaysian manufacturing industry in general. Secondary data of both economic performance and environmentaperformance (2011-2016) was descriptively examined. The findings are revealed a significant imbalance between two indicators. In addition, this study also proposed a conceptual model based on previous literature how to reduce this imbalance and create sustainable performance within Malaysian manufacturing firms

Qualitative inquiry on service quality of academic library in a Nigerian Technological University

The evolution of information technology (IT) has made students' needs for information services to change, which inevitably puts pressure on academic libraries, to work towards improving service quality and customer satisfaction in order to face competition in global higher education industry whilst meeting the specific information needs of users. Students who constitute major users of academic libraries in universities often consider library's service quality based its ability to meet or even exceed their expectations prior to enrolment, thus, influencing their overall perceptions of the overall service quality of the institution necessitating a review of quality issues associated with services of academic libraries in universities. Therefore this study, explored both expectations and perceptions of students on the service quality of the central academic library in a Nigerian technological university. Data for this study was collected by means of qualitative interview. Fifty final year undergraduate students organised into 10 focus groups of 6 each, drawn from faculties of engineering, management and science participated in the focus group discussion. This study reveals five factors: technology, facilities, currency of collections and materials, environment and professionalism as relevant in explaining both expectations and perceptions of students with regards to service quality dimensions of academic libraries in technological universities. Managerial implications, limitations and suggestions for further research were presented accordingly

Leadership practices in Malaysian technology-based firms: a mixed method approach

Three leadership styles have been identified in a recent study on leadership styles in technology-based firms, i.e., transformational, transactional and ambidextrous leadership. The aim of this study is to identify the leadership styles practiced in Malaysian technology-based firms. To reach this objective, a mixed method approach was adopted. Data was gathered from owners or top management of Malaysian technology-based firms using survey questionnaire and in-depth interview. The results of the quantitative study showed that the aforementioned leadership styles were practiced by Malaysian technology-based firms. The qualitative study revealed that there are five leadership styles practiced by Malaysian technology-based firms. The implication of the study expands the knowledge in the areas of leadership since little work has been done on leadership styles in technology-based firms. The originality of this paper lies on being the first to examine the leadership styles of Malaysian technology-based firms using a mixed method approach

Role of social media in promoting education tourism

Tourism is an important source of revenue for any country and media plays an important role to promote tourism in different ways, like information search, decision-making behaviors and in focusing on best practices for interacting with consumers. Educational tourism is one of the fastest growing areas of the travel and tourism and is frequently unnoticed by tourism professionals and marketers. In past educational institutes were rely on traditional information sources like print media, broadcast media, education fairs and university websites to promote their universities and students also took help from these sources to select their courses and university. The advent of social media brings a drastic change in marketing strategies. This study reviews the existing literature to find out the impact of social media to promote education tourism. Social media is computer-mediated technologies that allow individuals, companies, NGOs, governments, and other organizations to view, create and share information, ideas, career interests, and other forms of expression via virtual communities and networks. Literature reveals that social media plays an important role to promote educational tourism which ultimately improves and promotes the economic, social, political and cultural life of the nation. By hosting international students it will increase tourism related projects and will raise investment and using this investment in infrastructure and for the improvement of quality of education and research work. In recent years with the rising importance of social media, many higher educational institutions are using social media tools for the promotion purposes. This paper suggests that the higher education institutes, education ministry and tourism department should aggressively use social media to promote education tourism for economic development of the country

Investigation of the factors that affect and gets affected by organizational ethical climate

The concept of organizational ethical climate has drawn much attention from business ethics researchers because of its positive outcomes. Researchers view that an ethical organizational climate can only be attained when the factors that affect an ethical climate are properly understood. For this reason, this study provides a review of the factors that affect and gets affected by organizational ethical climate, thereby showing its great importance and how it can be attained. This study searched for organizational ethical climate related articles available at the academic research databases namely Web of Science and Scopus. The keywords that were used for searching articles were “ethical climate,” “ethical workplace climate” or “organizational ethical climate.” This study highlights twenty-nine factors that affect organizational ethical climate and forty-two factors that are affected by organizational ethical climate. Lastly, implications for future research and practice are discussed

Bankruptcy prediction using altman z-score model and 5w+1h approach to elaborate strategy (case study: spin off company)

One way to assess the condition or assess the performance of the company can be done by analyzing the company’s financial statements. The financial statement is a formal record of the financial activities and position of a business, person, or other entity and its objective to provide information about the financial position, performance and changes in financial position of an enterprise. Companies that were examined in this study is a spin off company which is a vendor and a company managed by university. In the financial statements it is known if the company has financial difficulties and at a decline stage. Companies that are at this stage susceptible to bankruptcy. Thus, the purpose of this study is to predict corporate bankruptcy and then proposed alternative strategies that can be used as a solution to the problems of the company. To predict bankruptcy of company, this research used the Altman Z-Score model to calculate financial ratio based on financial statements of company in 2014–2015 and then will be proposed a strategies for the company in accordance with the score. The proposed strategy is defensive strategy which divided into three, namely retrenchment, divestiture and liquidation. Each of the proposed strategies analyzed with 5W+1H (what, where, when, who, why, and how) to provide a clearer picture of the strategy

Formulating strategy through QSPM based on SWOT framework: a case study spin-off company in Malaysia

A spin-off is a new company that is formed by individual or group who were part of a parent organization exploiting a university or research institution intellectual property. A spin-off company needs to analyze its external and internal environment for sustainable development. The study examines a spin-off company that engaged in the field of biotechnology product invented by a university in Malaysia. This study is designed to formulate strategy that may be related to David’s study, which presented a method to quantify internal factors: strength and weakness, and external factors: opportunity and threats (SWOT) analysis and also prioritize the strategy using quantitative strategic planning matrix (QSPM). Data for this research were obtained from both primary and secondary sources. The primary data were obtained through semi-structured interviews and questionnaire with experts from the parent organization and the spin-off company. The results of internal factor evaluation (IFE) and external factor evaluation (EFE) implies that the company has more strength than weakness (IFE >2.5) and has more opportunities than threats (EFE > 2.5). Therefore, SO strategies for utilizing the strength and employing opportunities are recommended. In addition, three different alternative strategies have been prioritized using QSPM. Since the QSPM has been conducted, it is possible to randomize the prioritized strategy by considering between the suitability and the vision and mission of the company or other aspects

SWOT and IFE-IFE approach for developing spin-offs university strategy: a case study

Nowadays, global challenges occurs because there is an effects of technology early twenty first century. The last contradiction between a better life created and supported by most of technology to call for deeper exploration and understanding of the nature of technology and its relationship with the community, especially for sustainable communities. The aim of this article is to find the right business strategy for market penetrate. The Expert Opinion Assessment (EOA) method was adopted for this study because suitable as a predictive tool and serves as an exploratory study to identify the factors considered important to facilitate a company’s business development plan. This study found that the most important factor is Marketing. After that, writer make the right business strategy which is marketing strategy using STP (segmentation, targeting, and positiong), and the mix marketing 4P using SWOT analysis for each variables. There is four strategies for marketing strategy which is strategy Strength-Opportunity, strategy Weakness-Opportunity, strategy Strength-Threat, and strategy Weakness-Threat